A Quality Cell has been set up by the chamber to meet the needs of members who are experiencing a major quality transformation in order to face global competition. In order to promote quality awareness and practices in Indian industry and recognize quality achievement of Indian companies, IMC set up the IMC Ramkrishna Bajaj National Quality Award and the IMC Juran Quality Medal.
The IMC Ramkrishna Bajaj National Quality Award has three application categories - manufacturing, service and small business.

Explaining the award process, Dr Geeta Bharadwaj, Executive Director, IMC Quality Cell - who administers the entire award process - said, "It is a matter of great satisfaction that the IMC RBNQ Award process has multiple benefits to Indian industry. The sharing of best practices by winners, the examiners, who develop into a pool of quality experts, the companies, which field these examiners enabling self-assessment, and, last but not the least, the applicant company all benefit from this process. In fact, every applicant has expressed that the very process of writing the application has been a learning experience. It has given them great insight into the working of their own company, the strengths and the weaknesses. The information provided in the application is so comprehensive that quite often the document is also used as an induction manual to new entrants."